How to create maintenance ticket
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LATEST UPDATE: 5/24/2017, 10:48:01 AM

Tickets for Web Maintenance

  1. Log into https://elpaso.cherwellondemand.com/CherwellPortal/IT#0  with your 'regular' computer login




  2. Click [Browse]




  3. Roll over [Web Services], and select [Content]




  4. Fill in description




  5. If you need documents posted, attach all documents like on an e-mail.




  6. Don't bother with name and description, what's needed is auto-filled when the file is selected.




  7. Then press [NEXT], describe urgency, [NEXT], and [SUBMIT].




     




 

    
  


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